ENTRY SALARY: €60,000–80,000 GROSS ANNUAL SALARY (DEPENDING ON PROFESSIONAL EXPERIENCE AND QUALIFICATIONS)
Are you an experienced SRE or DevOps engineer? Do you want the freedom to work remotely and want to grow in the new field of site reliability at an internationally successful software and education company? Well, than take our reliability to the next level as part of our Site Reliability Engineering team :)
(!) Please do NOT apply without checking our webpage and our company values. We are looking for team members who share our vision and carry out our culture. Would you really like to work with us? And can you really live our values?
Who is Digistore24?
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We are a fast-growing technology company with a clear vision: We shape the digital future.
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Our mission? To empower people around the world to share their knowledge online and build their own successful businesses. With our platform, we enable millions of people to access valuable knowledge and provide them with the tools they need to truly achieve their goals.
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What makes us special: We are a team of around 200 highly motivated employees who don’t wait for instructions but actively shape their day-to-day work and continuously improve it – just like our customers.
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Our team is as diverse as our ideas: People from over 40 different countries of birth work together toward one shared vision. What unites us are our values, our drive, and our ambition to truly make an impact. We’re not big talkers – we’re doers. We love to perform.
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As we continue to grow, we are expanding our teams in a focused and sustainable way and are looking for individuals who take ownership, think proactively, and want to shape the future with us.
Your new dream job
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Automation and Infrastructure as Code (IaC): You automate repetitive tasks, deployments, and system management to reduce human error and improve efficiency. This might involve creating scripts, CI/CD pipelines, or automating infrastructure provisioning.
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Reliability and Performance Optimization: You continuously improve the system uptime by identifying bottlenecks and optimizing system architecture.
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Capacity Planning and Scaling: You assess and predict system resource requirements (CPU, memory, storage) to ensure the infrastructure can scale with increasing demand. Implement auto-scaling solutions to handle load spikes without human intervention, ensuring systems remain performant under various conditions.
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System Monitoring and Incident Response: Continuously monitor system performance, uptime, and reliability using tools like Prometheus, Grafana, or ElasticSearch. The goal is to detect and respond to issues before they impact users. Manage and respond to incidents, outages, and failures quickly, aiming to minimize downtime. This includes managing incident documentation, communication, and post-incident analysis.
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Incident Postmortems and Continuous Improvement: Conduct root cause analysis (RCA) after incidents to identify what went wrong and how to prevent similar issues in the future. Implement fixes, improvements, and best practices based on learnings from postmortems to increase system reliability and reduce future incidents.
Your benefits at Digistore24
At Digistore24, we believe that great people do their best work when they have true autonomy, clear goals, and a supportive environment. Here's what you can expect from us:
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100 % Remote: Work permanently from home. All you need is a stable internet connection.
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Are you permanently based outside of Germany? That's also possible with permanent employment in many European countries.
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Work up to 170 days per year from other EU countries! (Other countries possible upon request).
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Use the coworking spaces of our partner for up to 3 days per week.
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Clear structures: Work within a flexible working hours model and in consultation with your team.
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No rigid development plans: Your development is tailored individually to your strengths. On the job, you will deal with modern and relevant topics.
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Flat hierarchies and short decision-making processes: The stability of an extremely successful German high-tech company that has retained its start-up spirit over the years.
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Our founders are part of our team: We operate without external investors, relying on our own resources and reinvesting everything we generate.
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Self-directed, results-oriented teams: Work in a corporate culture that emphasizes personal responsibility, autonomy and direct feedback, rather than micromanagement.
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We will provide you with modern equipment for your work.
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International, collaborative culture: Work with an international team of dedicated, bright minds.
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Team Lunches with Lieferando credit.
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Genuine human connection: Experience spectacular team events across Europe and build relationships that go beyond screens.
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Ownership from day one: With us, you're not just a cog in the machine, but an important part of an A-player team and will be personally supported (and challenged!) by the team leader, including through monthly one-on-one meetings.
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Work on a first-name basis within your team, without a dress code and on an equal footing.
Your new dream job at Digistore24
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Tech stack (MUST HAVE):
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Kubernetes / Container Technology
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CI/CD (Github Actions)
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Cloud Services (Google Cloud Platform, Amazon AWS, Azure)
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Monitoring (Prometheus, Grafana, Elastic)
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Familiar with agentic engineering (Claude Code, OpenAI Codex)
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Communication Mastery: You communicate precisely and in a recipient-friendly manner. You diffuse potential conflicts with sensitivity and a solution-oriented approach. You always strike the right tone with stakeholders, developers and your team, even under time pressure, and can seamlessly switch from German to English if necessary.
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Collaboration Wizardry: You collaborate with developers, stakeholders and operations and bring everyone on the same page. You understand the challenges of different teams and find solutions that benefit the entire company.
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Automation Sorcery: You promote automation as a way to save time and reduce errors, and implement tools that improve productivity across the team.
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Problem-Solving Genius: You dive deep into problems, identify root causes and come up with solutions that prevent future incidents.
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Self-organization: You thrive on autonomy and excel at organizing and structuring complex projects while working from home.
Your typical at Digistore24
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Morning video call to talk to your team about yesterday's progress and today's plans.
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You like to work in a structured way and outline your daily routine and daily goals. Like every day, you block out enough time to work on the continuous development of our SRE processes. You are not alone in this, but can count on the support of your team.
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Now it's time for the daily call with your team. You report on your priorities and blockers and receive tangible tips on how to solve your challenges.
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For the next few hours, you allow yourself the luxury of turning off all messengers in order to develop focused ideas for improvements in auto-scaling, monitoring and alerting. You then test your ideas in practice. You make a note of these success principles so that you can present them to the Head of IT Operations in a one-on-one call.
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After your lunch break, a developer needs help with a new CI/CD workflow. You discuss the requirements with him and provide him with an initial prototype.
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You take the ticket to check the resource allocation of an application, check the current utilization and adjust the deployment.
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You find an endpoint that is not yet included in the monitoring. After creating a ticket for this, you immediately write the code in the Terraform project to add it.
This position is NOT for you if
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... you do not identify with our values
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… you have less than 3 years of experience in DevOps
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… you can’t take ownership and need to discuss every detail with your supervisor or colleagues
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… you have difficulty planning and prioritizing your tasks
- … you don’t like to find solutions for complex problems
Our values
https://careers.digistore24.com/kultur-und-werte
Please take a REALLY close look at the values. Are you ready to live them?