Position: IT Lead
Location: Hennigsdorf, Germany (Hybrid)
Type: Full-time
Experience Level: Mid-level to Senior
About the Role
We are seeking a self-motivated and experienced IT lead to manage a secure, robust, and scalable data communication platform for our teams across countries and departments. This role spans managing and scaling a backend IT system, creating internal tools and processes for effective data sharing, using and keeping up with the latest AI tools, and enforcing and auditing data compliance policies.
Above all, we are looking for a reliable IT leader who is self-driven and motivated. The IT lead should actively seek best-in-class IT and AI tools rather than relying on outdated methods of the past. This leader should be able to pinpoint risks and inefficiencies and be able to quickly adopt solutions for the team. Most important is this IT leader should be able to teach and interact with the team on a daily basis.
Immediate Priority
A central priority for this role is leading Betterguards into a fully cloud IT infrastructure by moving the company off its on-premise servers and fully migrating from Microsoft 365 to Google Workspace. This is a company-wide initiative affecting every team member across our offices in Germany and the United States. Our teams have built established workflows around Microsoft tools, including Outlook for email, calendar, and contacts, SharePoint and OneDrive for file storage and collaboration, and Microsoft Intune for device management. Alongside this, Betterguards currently operates on- premise servers that host internal services, file storage, and networked resources. The IT Lead will own the full scope of this transition, covering the migration of email, calendaring, identity, and file storage into Google Workspace and Google Cloud, the transition of Active Directory and Entra ID to Google Directory, and the decommissioning of on-premise hardware once cloud equivalents are live and stable. This is a significant undertaking, and we are looking for someone who has done this before. You should come in with a clear methodology, an understanding of where migrations like this typically go wrong, and the communication skills to bring a non-technical team along with you through the change.
Qualifications
General
- Minimum: Bachelor's in Computer Science, Information Systems, or InformationTechnology
- Preferred: Master's in IT Management, Business Informatics
- 5-7 or more years of IT experience, with more than 2 years in a lead role
- Fluent in English, German preferred, should be able to craft team announcements and instructions to the US, German, and greater European team
Skillset & Platforms
Microsoft to Google Workspace
- Hands-on experience administering Microsoft 365, including Exchange Online, Outlook (mail, calendar, contacts), SharePoint, OneDrive, Teams, and Microsoft Entra ID (Azure AD).
- Demonstrated experience leading or owning a full Microsoft 365 to Google Workspace migration, including: Email, calendar, and contacts migration from Exchange/Outlook to Gmail and Google Calendar, Identity migration or federation from Entra ID to Google Directory, Familiarity with migration tooling such as GWMME, MigrationWiz, CloudFuze, or comparable platforms, Comfortable with user communication and enforcing change management within the team
- Experience administering Google Workspace at the organizational level, including User and group provisioning, org unit structure, and role-based access, SSO, MFA enforcement, and SCIM-based provisioning, Google Workspace security and audit tools (Admin Console, Vault, Alert Center)
- Experience migrating device management from Microsoft Intune to Google's endpoint management stack, including Chrome Enterprise or a UEM platform such as Jamf or Kandji
- Familiarity with managing a hybrid Microsoft/Google environment during a transition period, including coexistence of calendaring and identity systems
ERP, Inventory, and Financial Systems
- Experience evaluating, selecting, and implementing an ERP system
- Familiarity with customer data management, including order history, inventory tracking, and purchase records
- Experience connecting ERP systems to adjacent platforms such as CRMs, e-commerce tools, or reporting dashboards Understanding of data ownership, access controls, and audit trails as they relate to financial and customer records
- Ability to define and document IT requirements in collaboration with finance and reporting stakeholders, ensuring the ERP integrates with accounting workflows, inventory systems, and sales data
Data Sharing and Cloud Migration
- Experience decommissioning or migrating on-premise servers to a fully cloud-based infrastructure, including: Workload assessment and lift-and-shift or re-architecture planning, Migrating file servers, internal services, and networked storage to cloud equivalents, Managing hybrid environments during the transition period
- Experience managing file storage and collaboration in SharePoint and OneDrive, and migrating that content to Google Drive, including folder structure mapping, permissions translation, and shared drive configuration
- Experience with Google Cloud Platform (GCP) for hosting internal services, managing cloud storage, and configuring networking and access controls
AWS Familiarity
- Working knowledge of AWS services relevant to data storage and application hosting, including S3, RDS, EC2, and IAM
- Ability to support or collaborate on custom internal tools built on AWS infrastructure
- Experience managing or configuring AWS environments, including security groups, access policies, and cost monitoring
AI Policy and Governance
- Experience drafting, implementing, and enforcing an internal AI acceptable use policycovering approved platforms, data handling restrictions, and employee guidelines
- Familiarity with Claude (Anthropic) as a primary AI platform, with openness toevaluating and governing additional tools such as ChatGPT, Gemini, Copilot, etc.
- Awareness of GDRP and the EU AI Act and their risk-tier framework as it applies toenterprise AI tool use. Ability to assess shadow AI risk and establish an approved toolslist given governing policies
What You'll Do
- You will be the point-of-contact for IT operations at Betterguards’ German HQ inHennigsdorf. There is a probability that the HQ moves to Berlin in the next years.
- You will work hybrid from the German office and report directly to the CTO, based inNew York. You will also interact on a frequent basis with the HR team and CEO. Youshould be comfortable and flexible working across time zones
- You will lead and execute the migration from Microsoft 365 to Google Workspace,coordinating across all teams to ensure a smooth transition with minimal disruption todaily operations.
- You will engage with the greater team in the following manner: You will be responsible for communicating IT changes to the broader team, which include drafting clear internal announcements, guidelines and policies, andinstruction manuals.You will plan and host trainings, both virtually and in-person, to ensure all team members are comfortable with new tools and updated workflows.You will interact directly with team members across departments for IT onboarding, troubleshooting, audits, and when policy enforcement or disciplinary follow-up is required.
Gehalt: 50.000,00€ - 80.000,00€ pro Jahr
Leistungen:
- Betriebliche Weiterbildung
- Firmenevents
- Flexible Arbeitszeiten
- Homeoffice-Möglichkeit
- Kostenlose Getränke
- Kostenloser Parkplatz
- Zusätzliche Urlaubstage
Arbeitsort: Zum Teil im Homeoffice in 16761 Hennigsdorf
