With this profile, you convince us – if you have a degree in informatics, business informatics, or a
comparable qualification, a track record of several years in establishing and optimizing standardized
support processes in a global, multicultural context, in-depth knowledge of IT service management,
particularly based on ITIL, and analytical prowess to manage and improve metrics and workflows
effectively, we warmly invite you to apply. Among your further skills and competencies are:
- Leadership excellence combined with experience in heading interdisciplinary, multicultural teams
- ITIL Foundation certificate(s)
- Fluency in spoken and written English, additional languages advantageous
- Communication proficiency for acting as a link between various stakeholders
- Problem-solving finesse and enthusiasm for innovations, continuously questioning and improving procedures
- Ability to actively moderate complex changes and successfully accompany change management processes
- High level of initiative, commitment, and strategic foresight
- Flexibility and willingness to travel globally for worldwide presence and operationality
